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DATALINK SUPPORT
Datalink Support by Phone
1-800-291-3230
Datalink Support by Email
support@datalink.com
Standard Support Hours
7AM - 7PM CST
Monday - Friday
Extended Support Hours
24/7 (excluding
Datalink Holidays)
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RMA Request
Please fill out this return material authorization form completely and provide a specific description of the problem. The Datalink RMA department will acknowledge receipt of your request within 4 business hours (during the business hours of 8 - 5 PM CST). If a response is not received, contact our RMA department via email at rma@datalink.com or call 800-448-6314. Click
here
to view our RMA Policy.
Fields marked with an " * " are required.
RMA INFORMATION
First Name*
Last Name*
Phone*
Email*
(Please note: All form information
including comments will be forwarded
to the address entered here.)
Fax
COMPANY INFORMATION
Company Name*
Address
Address
Customer PO #
Invoice #
Manufacturer Part #
Serial #
Description of Problem
Type of Return*
Credit (credit return, defective on arrival, damaged in shipment)
Service
Credit/Replacement
Evaluation
Comments
Processing Steps:
1. Completed forms are submitted to the Datalink RMA department electronically by pressing the "Submit" button below or by printing the form and faxing it to (952) 279-4343.
2. Approved RMAs will be issued an authorization detailing shipping instructions and the RMA expiration date.
3. Please note a RMA number is ONLY valid for 15 business days from date of approval.
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