DATALINK SUPPORT
Datalink Support by Phone
1-800-291-3230
Datalink Support by Email
support@datalink.com
Standard Support Hours
7AM - 7PM CST
Monday - Friday
Extended Support Hours
24/7 (excluding
Datalink Holidays)
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Support Center
Datalink gives you support you can count on when you need it most. With direct,
real-time access to Datalink customer support engineers, disruptions in your storage
environment are resolved quickly and accurately, minimizing the impact on your business
and IT staff. 
Support You Can Count On
With an industry-leading service level, Datalink responds to the majority of initial problem reports within 60 seconds or less. Each problem report is handled directly by a support engineer. This level of responsiveness, along with proactive skills-based routing, ensures you get access to the person with the right skill set right away.
Support Services
Support services include end-to-end problem determination and root cause analysis. Read our customer support collateral to learn more.
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RMA Request
Use this online form to request a return materials authorization. Your request will be acknowledged within 4 business hours.
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Support Case Flow
Datalink's support case flow diagram is available for download in PDF format.
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LEARN MORE
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MAKE REQUEST
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PERSONAL SUPPORT LOGIN
Login to access your account:
NEW CUSTOMERS
Datalink customers - Please fill out this form to become registered to open, view and escalate requests online.
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